To keep Coop AI running smoothly and fairly for everyone, we have a few usage limits in place. Here’s how they work:
Free User Limit (5 Queries per 7 Days)
If you have a free account, you can send up to 5 queries every 7 days. After that, you’ll need to wait until your 7-day window resets — or you can upgrade to a subscription for unlimited access.
- Rolling window: Your limit resets 7 days after each query.
For example, if you send a query on Monday at 3:00 PM, that specific query slot will become available again the following Monday at 3:00 PM.
[Upgrade your Coop+ Subscription for Unlimited Coop AI →]
Hourly Limit (20 Queries in a Rolling Hour)
To protect system performance and ensure fair use for everyone, all users — free and paid — are limited to 20 queries within any rolling 60-minute window.
- Rolling window: Each individual query "ages out" 60 minutes after it was sent.
As older queries expire, you can send new ones — you don’t have to wait a full hour if earlier queries fall off.
Visual Guide: How the Limits Work
Free User Rolling 7-Day Window
|
Time |
Action |
Result |
|
Monday 3:00 PM |
Sent 1st query |
Slot refreshes next Monday 3:00 PM |
|
Monday 4:00 PM |
Sent 2nd query |
Slot refreshes next Monday 4:00 PM |
|
Tuesday 2:00 PM |
Sent 3rd query |
Slot refreshes next Tuesday 2:00 PM |
Hourly Limit Rolling Window (20 Queries)
|
Time |
Action |
Result |
|
10:00 AM |
Sent 1st query |
Counts toward 20-query limit (expires 11:00 AM) |
|
10:15 AM |
Sent 19 more queries (now at 20 total) |
Limit reached: No new queries allowed until some "fall off" |
|
11:00 AM |
1st query expires (older than 60 minutes) |
19 queries in past hour → You can now send 1 more query |
|
11:15 AM onward |
Earlier queries gradually expire |
Capacity opens up as each older query becomes more than 60 minutes old |
Quick Summary
- Free user limit: 5 queries every 7 days, with slots refreshing individually.
- Hourly limit: 20 queries in any 60-minute period, with older queries "falling off" after an hour.
- Rolling windows mean your access updates dynamically — no need to wait for fixed times like the top of the hour.
Need More Help?
If you think you hit a limit by mistake or have any questions about your account, we’re happy to assist you.
Contact Support → info@knowledgecoop.com