Q: How can I reset my BioSig-ID password?
A: If you need to reset your BioSig-ID password, you have two options:
Option 1:
- Click on the question mark symbol (?) within BioSig to access the help menu.
- Look for the password reset option and follow the prompts provided.
Option 2:
1. Fail to validate your identity three times.
![PW_Fail123](https://help.knowledgecoop.com/hubfs/PW_Fail123.png)
2. You will then receive a notification that an email has been sent to your registered email address.
![NMLS_PWFailAuth](https://help.knowledgecoop.com/hubfs/NMLS_PWFailAuth.png)
3. Check your email and locate the message containing an authorization token.
![AuthCode](https://help.knowledgecoop.com/hubfs/AuthCode.png)
4. Copy and paste the authorization token into the Authentication Code box in the BioSig-ID Verification window.
![Enter_AuthoCode](https://help.knowledgecoop.com/hubfs/Enter_AuthoCode.png)
5. After entering the token, you will be able to re-enroll and create a new password.
![Reenroll_Begin](https://help.knowledgecoop.com/hubfs/Reenroll_Begin.png)
If you encounter any difficulties during the password reset process, please contact NMLS BioSig directly at NMLS Biosig Help Phone Number: 1-855-665-7123 or visit the NMLS BioSig Help Website.